Overview
Performs secretarial, clerical and other administrative tasks in support of Managers and Professionals.
Skills
Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below. AQF Certificate III including at least two years of on-the-job training, or AQF Certificate IV (ANZSCO Skill Level 3)
Tasks
- liaising with other staff to arrange meetings, and to gain and provide information
- preparing reports, briefing notes and correspondence, and proofreading work for typographical and grammatical errors
- maintaining appointment diaries and making travel arrangements
- processing incoming and outgoing mail, filing correspondence and maintaining records
- answering telephone calls, responding to inquiries and redirecting callers
- taking and transcribing dictation of letters and other documents
- greeting visitors, ascertaining nature of business and directing visitors to appropriate persons
- may implement management decisions and maintain records of meetings
- may handle bookkeeping and petty cash functions
Related Occupations
Source: 1220.0 - ANZSCO - Australian and New Zealand Standard Classification of Occupations, First Edition.
Note: The tasks associated with the occupation are to be used as guidance only. The tasks listing may include tasks associated with the grouping/category to which the occupation belongs.
Training Pathways
10 courses found.
| Course name | Providers |
|---|---|
BSB30915: Certificate III in Business Administration (Education)
|
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BSB30912: Certificate III in Business Administration (Education)
|
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50625: Certificate III in Customised Office Skills (Rocky Bay)
|
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30863QLD: Course in Personal Pre-Deployment Preparation for Potential High Risk Environments
|
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2157: Certificate III in Business Studies
|
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15391WA: Certificate II in Office Skills
|
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15343WA: Certificate IV in Advanced Office Skills and Administration
|
|
14861WA: Certificate III in Essential Office Skills
|
|
11720WA: Certificate II in Core Office Skills (Minerals and Resources Industry)
|
|
1148: Certificate III in Business Office Skills
|