Overview
Sells computing and telecommunications related goods and services in a retail or wholesale establishment.
Skills
Most occupations in this unit group have a level of skill commensurate with the qualifications outlined below. AQF Certificate I, or compulsory secondary education (ANZSCO Skill Level 5)
Tasks
- determining customer requirements and advising on product range, price, delivery, warranties and product use and care
- demonstrating and explaining to customers the establishment's goods and services
- selling computers, computer peripherals, software, mobile telephones and telephone accessories and services such as Internet access and mobile telephone plans
- accepting payment for goods and services by a variety of payment methods and preparing sales invoices
- assisting with the ongoing management of stock such as product inventories and participating in stocktakes
- stacking and displaying goods for sale, and wrapping and packing goods sold
Specialisations
- Mobile Phone Salesperson
Source: 1220.0 - ANZSCO - Australian and New Zealand Standard Classification of Occupations, First Edition.
Note: The tasks associated with the occupation are to be used as guidance only. The tasks listing may include tasks associated with the grouping/category to which the occupation belongs.
Training Pathways
4 courses found.
| Course name | Providers |
|---|---|
MSF31018: Certificate III in Interior Decoration Retail Services
|
|
MSF31013: Certificate III in Interior Decoration Retail Services
|
|
LMF31908: Certificate III in Interior Decoration (Retail Services)
|
|
5058: Certificate II in Electronic Studies
|