Flight Attendant

Overview

Provides services for the safety and comfort of aircraft passengers.

Skills

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below. AQF Certificate III including at least two years of on-the-job training, or AQF Certificate IV (ANZSCO Skill Level 3)

Tasks

• managing safety and emergency procedures and making public announcements
• coordinating the sale of goods to passengers and completion of any customs and immigration documentation which may be required
• conducting safety checks and demonstrations of safety equipment and procedures
• assisting passengers in emergency drills, carrying out emergency procedures, assisting and directing passengers in emergencies
• checking passengers' tickets and directing them to seats and cabins
• tidying aircraft, ship and railway cabins, and receiving and stowing food, equipment and cabin baggage
• operating galleys, preparing and heating food for passengers, and serving refreshments and meals
• distributing reading material, pillows, blankets and other amenities for the comfort of passengers

Alternative Titles

• Cabin Crew

Specialisations

• Cabin Supervisor (Aircraft)
• Crew Attendant (Air Force)

Related Occupations

• Travel Attendants Nec