Overview
This occupation group covers ICT Support Technicians not elsewhere classified. Occupations include: Applications Packager; Computer Systems Technician; Telecommunications Computer Systems Technician
Skills
Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below. AQF Associate Degree, Advanced Diploma or Diploma (ANZSCO Skill Level 2)
Tasks
- determining software and hardware requirements to provide solutions to problems
- responding to inquiries about software and hardware problems
- adapting existing programs to meet users' requirements
- installing and downloading appropriate software
- ensuring efficient use of applications and equipment
- implementing computer networks
- designing and maintaining websites
- repairing and replacing peripheral equipment such as terminals, printers and modems
- may work in a call centre
Related Occupations
Source: 1220.0 - ANZSCO - Australian and New Zealand Standard Classification of Occupations, First Edition.
Note: The tasks associated with the occupation are to be used as guidance only. The tasks listing may include tasks associated with the grouping/category to which the occupation belongs.
Training Pathways
27 courses found.
| Course name | Providers |
|---|---|
P1951: Course in Introduction to PC Support And Networks
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ICT30813: Certificate III in Telecommunications Fixed Wireless Installation
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ICA50399: Diploma of Information Technology (Business Analysis)
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ICA40105: Certificate IV in Information Technology (General)
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CUF50207: Diploma of Interactive Digital Media
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CUF40207: Certificate IV in Interactive Digital Media
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91465NSW: Certificate II in It Tools For New Media
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91388NSW: Certificate IV in Telecommunications Networks
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90931NSW: Vocational Graduate Certificate in Telecommunications Engineering
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7823: Certificate II in Small Computer Systems
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50665: Certificate III in Business Computing and The Internet
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22697VIC: Certificate IV in Integrated Technologies
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22603VIC: Certificate IV in Cyber Security
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22586VIC: Certificate II in Integrated Technologies (Pre-vocational)
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22519VIC: Certificate IV in Integrated Technologies
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22334VIC: Certificate IV in Cyber Security
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22263VIC: Certificate IV in Integrated Technologies
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21917VIC: Advanced Diploma of Shared Technology
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21916VIC: Diploma of Shared Technology
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21915VIC: Certificate IV in Shared Technology
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21404VIC: Diploma of Technology (Computing)
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21403VIC: Certificate IV in Technology (Computing)
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12578WA: Certificate IV in Information Systems, Multimedia and Internet Studies
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11381NAT: Certificate III in Artificial Intelligence (AI) Engineering
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11365NAT: Advanced Diploma of Digital Innovation
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11316NAT: Certificate III in Simulation and Interactive Technologies
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10805NAT: Certificate III in Simulation and Interactive Technologies
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