Overview
Organises and controls the operations of a hotel or motel to provide guest accommodation, meals and other services. Registration or licensing may be required.
Skills
Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below. AQF Associate Degree, Advanced Diploma or Diploma (ANZSCO Skill Level 2)
Tasks
- directing and overseeing reservation, reception, room service and housekeeping activities
- supervising security arrangements, and garden and property maintenance
- planning and supervising bar, restaurant, function and conference activities
- observing liquor, gaming, and other laws and regulations
- assessing and reviewing customer satisfaction
- overseeing accounting and purchasing activities
- ensuring compliance with occupational health and safety regulations
- may provide guests with local tourism information, and arrange tours and transportation
Alternative Titles
- Hotelier
- Publican
Specialisations
- Duty Manager (Hotel)
- Resort Manager
Source: 1220.0 - ANZSCO - Australian and New Zealand Standard Classification of Occupations, First Edition.
Note: The tasks associated with the occupation are to be used as guidance only. The tasks listing may include tasks associated with the grouping/category to which the occupation belongs.
Training Pathways
42 courses found.
| Course name | Providers |
|---|---|
THH60297: Advanced Diploma of Hospitality (Management)
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THH60202: Advanced Diploma of Hospitality Management
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THH51297: Diploma of Hospitality (Management)
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THH51202: Diploma of Hospitality Management
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SIT60316: Advanced Diploma of Hospitality Management
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SIT50416: Diploma of Hospitality Management
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SIT50313: Diploma of Hospitality
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SIT50312: Diploma of Hospitality
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SIT50307: Diploma of Hospitality
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91473NSW: Course in Hotel Licensees
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81119ACT: Advanced Diploma of International Hotel and Resort Management
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80778ACT: Advanced Diploma of Hotel Management
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80072ACT: Advanced Diploma of Hotel Management
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7591: Advanced Diploma of Hospitality
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7006: Certificate IV in Hospitality (Food and Beverage Management)
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4734: Diploma of Hospitality (management)
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4733: Advanced Diploma of Hospitality Management
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40652SA: Vocational Graduate Diploma of International Hotel Management (Swiss Hotel Association)
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40645SA: Vocational Graduate Diploma of International Hotel Management
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40524SA: Vocational Graduate Diploma of International Hotel Management (Swiss Hotel Association)
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40405SA: Course in Hospitality (Backpacker Hostel Operations)
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40398SA: Certificate IV in Wine and Food
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40397SA: Diploma of Wine and Food
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40234SA: Certificate II in International Hotel Accomodation Operations
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40232SA: Certificate II in International Hotel Operations
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40231SA: Certificate III in International Hospitality Operations
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40230SA: Certificate III in International Hotel Operations
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40228SA: Diploma of International Hotel Management
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40227SA: Advanced Diploma of International Hotel Management
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40226SA: Advanced Diploma of International Hotel Management (Swiss Hotel Association)
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21865VIC: Diploma of Resort Management
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21495VIC: Diploma of Resort Management (Spa)
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21493VIC: Diploma of Resort Management (Marine)
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21312VIC: Diploma of Resort Management (Dive)
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21311VIC: Certificate IV in Resort Supervision (Dive)
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13565ACT: Vocational Graduate Certificate in Hotel Management
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12849ACT: Vocational Graduate Certificate in Hotel Management
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12312WA: Advanced Diploma of Hotel Management
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1158: Diploma of Hospitality(ASF6)
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10940NAT: Course in Revenue and Yield Management Fundamentals
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10200NAT: Course in Yield Management Fundamentals (Hospitality)
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10060NAT: Advanced Diploma of International Hotel and Resort Management
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